09 bad's Privacy Policy
Here is a full explanation of how your personal information is collected, what it is used for, and how it is kept secure.
1. Introduction and Scope
09 bad (https://09-bad.cam) is an online gaming platform operated for users in Bangladesh. This privacy policy defines what information we collect from users of our platform, how that information is processed, and in what circumstances it may be shared with third parties.
This policy applies to all 09 bad services, websites, mobile applications, and related digital services. By using our services, you are considered to have consented to the data processing practices described in this policy.
This privacy policy should be read as part of our Terms and Conditions. Both documents complement each other and apply together.
What Information We Collect
2.1 Registration and Identity Information
When opening an account with 09 bad, you are required to provide some basic information. This information is used for account verification and to ensure secure transactions:
- Full name (as on your National ID card or passport)
- Date of birth (to confirm you are at least 21 years old)
- Mobile number (Bangladeshi number)
- Email address
- Username and password (stored in encrypted form)
2.2 Identity Verification (KYC) Information
To ensure account security and the safety of financial transactions, 09 bad may verify the following documents:
- Photo of National ID (NID) card or passport
- Information related to mobile banking account verification (bKash, Nagad, Rocket, or Upay)
- Selfie photo or video verification if required
2.3 Financial Transaction Information
To process deposits and withdrawals and to maintain financial records, we keep detailed transaction information:
- Transaction amount and time
- Mobile banking method used
- Transaction reference number
- Deposit and withdrawal history
Please note that 09 bad accepts a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000. All financial information within these limits is stored securely.
2.4 Technical and Usage Information
To improve platform quality and maintain security, we automatically collect certain technical information:
- IP address and device identifier information
- Browser type and operating system
- Platform usage logs (login times, page visits)
- Cookie and session data
- Gaming activity information (bets, wins, statistics)
Purpose of Using Information
3.1 Primary Purposes
09 bad uses your personal information only for the following legitimate purposes:
- Account management: Completing registration, login, and account verification processes
- Financial transactions: Processing deposits and withdrawals
- Customer support: Providing assistance via live chat and email
- Security and fraud prevention: Detecting unauthorized access and suspicious activity
- Bonuses and promotions: Activating applicable offers and managing the VIP program
- Platform improvement: Analyzing user experience and improving service quality
3.2 Responsible Gaming Use
09 bad takes responsible gaming seriously. By analyzing your gaming activity data, we can identify possible patterns of excessive play and proactively offer support where needed.
You can find more details on our Responsible Gaming page about how we help users maintain healthy gaming habits.
3.3 Communication Purposes
We may contact you for the following reasons:
- Important account-related notifications (security alerts, password changes)
- Transaction confirmation messages
- Promotional messages (based on your consent)
- Customer support responses
You can opt out of promotional communications at any time.
Sharing Information with Third Parties
4.1 Data Sharing Principles
09 bad does not sell your personal information to third parties for commercial purposes. Information is disclosed only to provide specific services and to meet legal obligations.
4.2 Authorized Third Parties
Limited information sharing may occur in the following cases:
- Payment providers: Information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the respective mobile banking institutions.
- Game providers: Limited information may be sent to game studios' technical systems to deliver your gaming experience.
- Identity verification services: Authorized verification service providers to complete the KYC process.
- Technology infrastructure: Authorized technology partners for cloud storage and server management.
4.3 Legal Obligations
09 bad may be required to disclose necessary information pursuant to a legal order from a competent court or government authority. In such cases, we will make efforts to protect user interests within the limits of the law.
Cookies and Tracking Technologies
5.1 Use of Cookies
09 bad uses cookies and similar technologies to operate the platform effectively. Cookies are small text files stored in your browser.
- Essential cookies: For maintaining login sessions and ensuring security — these cannot be disabled as they are necessary for using the platform.
- Functional cookies: To remember your preferences and settings (such as language or how your balance is displayed).
- Analytics cookies: To understand which parts of the platform are used most — this data is aggregated and not personally identifiable.
5.2 Cookie Controls
Most cookies can be managed through your browser settings. However, disabling essential cookies may disrupt the platform's core functions.
Data Security Measures
6.1 Technical Security
09 bad applies industry-standard security technologies to protect user data:
All data transmissions are encrypted using SSL technology. Passwords are never stored in plain text — they are kept only as encrypted hashes.
6.2 Administrative Security
Alongside technical measures, we also ensure data protection at the administrative level:
- Only authorized staff can access personal data
- Data protection training is mandatory for all staff
- Data access logs are reviewed regularly
- Data sharing agreements with third parties include confidentiality clauses
6.3 Response to Security Breaches
If a data security breach occurs, 09 bad will act promptly and notify affected users in a timely manner. Clear information will be provided about the nature of the breach, potential harm, and the protective steps to take.
Data Retention Period
7.1 General Retention Policy
09 bad retains personal information only for as long as necessary. Retention periods may vary depending on the type of information:
- Account information: For the entire period the account is active, and for a specific legal period after it is closed.
- Financial transaction records: For the applicable period required by financial law.
- Gaming activity logs: For a defined period for responsible gaming monitoring and dispute resolution.
- KYC documents: Until legal obligations are fulfilled, even after the account is closed.
7.2 After Account Closure
Even after you close your account, some information will be retained for a specific period due to legal obligations. Once that period ends, the information will be deleted securely.
Your Data Rights
8.1 Your Rights
As a user of 09 bad, you have the following rights:
- Right to access: You can ask what information we hold about you.
- Right to correction: You can request that incorrect or incomplete information be corrected.
- Right to deletion: In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations apply.
- Right to restrict processing: You can object to your information being used for specific purposes.
- Data portability: You can request the information we hold about you in a structured format.
8.2 How to Exercise Your Rights
To exercise any of your data rights, contact the 09 bad support team. Our 24/7 live chat and email support is available in both Bengali and English.
Requests will be responded to within a reasonable time after receipt. Data rights will be confirmed after identity verification.
For answers to common questions, visit our FAQ page, which covers many questions about accounts and privacy.
Protection of Minors
9.1 Age Restriction
09 bad strictly prohibits registration and use of its services by anyone under the age of 21. Age is confirmed at registration through date of birth verification and the KYC process.
If we are informed that information belonging to a person under 21 is in our system, that account will be closed immediately and the related information will be deleted.
Policy Changes and Updates
10.1 Notice of Changes
09 bad may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email or through the platform.
The date of the latest update will be noted at the end of each version. Continued use of the platform after any changes will be considered as acceptance of the new policy.
10.2 Contact Us
For any questions or concerns about this privacy policy, please contact our support team:
- Live Chat: 24/7 instant support (Bengali & English)
- Email: [email protected]
To learn more about us, visit the About 09 bad page, where you will find detailed information about our services.